Privacy policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

At NestnHaven, your experience matters as much as the products you create. When you browse, shop, or connect with us, we collect essential details like your name, contact information, shipping address, and order preferences. This helps us deliver your yarns, tools, and kits seamlessly while also improving how we serve you.

SECTION 2 – CONSENT

By placing an order or sharing your details, you’re allowing us to use that information to fulfill your purchase and enhance your experience. For updates on new collections like our hand-dyed yarns or seasonal launches, you’ll always have the option to opt in or out.

SECTION 3 – DISCLOSURE

We value your trust. Your personal information is never sold. It may only be shared with trusted partners such as delivery services or payment gateways, strictly to complete your order or meet legal requirements.

SECTION 4 – PAYMENT

All transactions on NestnHaven are processed through secure and verified payment gateways. Your payment details are encrypted and never stored on our servers, ensuring a safe checkout experience every time.

SECTION 5 – THIRD-PARTY SERVICES

From shipping partners to analytics tools, we collaborate with carefully selected third-party providers. They only access the information necessary to perform their role and are expected to maintain strict confidentiality.

SECTION 6 – SECURITY

We implement industry-standard security practices to protect your data. Whether you’re browsing yarn collections or placing an order, your information is handled with care and protection.

SECTION 7 – COOKIES

We use cookies to understand your preferences, recommend relevant yarns, and improve your browsing journey. You can manage cookie settings anytime through your browser.